The Royal Mail strikes have left children with no sign of their promised letter from Santa as some homes have now gone weeks without receiving deliveries.
Thousands of homes across the country have been hit by Royal Mail strikes this week after more than 100,000 postmen pulled out on Wednesday and Thursday.
Now the backlog has left many families worried their ‘devastated’ children won’t get the response from Santa they’ve been waiting for.
Each year, the charity NSPCC organizes a “Letter from Santa Claus” service where parents can order a note for their children which arrives in the post “straight from the North Pole”.
A drone shot shows mountains of parcels piling up outside a Royal Mail sorting office as workers continue to strike over wages
More than 100,000 postmen went out on Wednesday and Thursday, leaving thousands of households without their deliveries
Parents can personalize the letter with the child’s name, interests and what they would like for Christmas.
“It can bring joy to children of all ages and the wonder in their eyes will be a truly special moment when they open their own personalized letter and read all the details only Santa could know – like their age, where they live and their favorite activity,” the NSPCC states.
But amid chaos at Royal Mail depots – which has seen cages and delivery cages pile up and attract rodents – parents have flooded the online charity with complaints that their child’s response from the North Pole has still not arrived.
Families said letters they ordered as early as October had still not been delivered and feared they had been lost in the post.
A mum contacted the NSPCC for help on social media, saying: ‘I’m worried about this [being] Disappeared due to Royal Mail strikes.
Families said letters they ordered as early as October had still not been delivered and feared they had been lost in the post. Letter carriers must walk out on Friday 23 and Saturday 24 December
‘This is [my] the last Santa Claus of ten years (because Santa Claus does not come when [he’s] in high school…) so will be devastated not to receive [his] last letter I ordered in October!
Another said: “I had two sent [on] December 1 and still not received. “My son keeps saying I wonder when we’ll get our letter from Santa Claus. I hope they will arrive soon.
Another said he ordered a letter on December 1 and “heard nothing”, adding: “I am [going to] suppose they are not [going to] get there by Christmas,” followed by a sad face emoji.
The NSPCC has apologized to all parents for the delay which they acknowledged was due to the Royal Mail strike.
“We are sorry to hear that your letter has not yet arrived. There have been delays due to Royal Mail strikes so if it has been less than ten days since you received your ‘your letter is on its way’ email, please continue to monitor your mailbox,’ said the charity on social media.
Yesterday was Royal Mail’s first postage deadline for first class mail to arrive in time for Christmas as some families said they had not received mail for weeks.
It comes as further strikes are expected to cause more postal chaos on Friday December 23 and Saturday December 24, when postmen head out again.
An NSPCC spokesperson said: ‘Santa’s Letter is about bringing the magic of Christmas into children’s lives while helping the NSPCC’s Childline service continue to be there for children during the festive season.
“We are grateful to everyone who has ordered a letter, but we understand that many families are concerned that their letter may not arrive in time for Christmas given the current postal strikes.
“We send out all of our Santa Letters as quickly as possible and have moved the recommended last order date forward this year, to account for possible delays.
“All letters should be sent out to supporters in the next few days, but in the unlikely event that one of our letters does not arrive in time, you will receive it in PDF format so that you can download or print your letter at home, so that your child still has that magical moment of finding out that Santa knows all about him before Christmas Day.’
A Royal Mail spokesperson said: ‘Christmas is our busiest time of year. The CWU’s planned strike is holding Christmas hostage for our customers, businesses and families across the country.
“We apologize for any delays our customers may experience as a result of the CWU strike.
“We are doing everything we can to bring Christmas to our customers and would like to thank the growing number of postal workers who return to work each day of the strike, the temporary workers and managers across the company who help keep the mail moving. .”