All bosses and unions faced fury on Monday for running no trains from more than 40 stations in London and the south, despite no strike.
A London MP said she was ‘dismayed’ that she had not put on a train from parts of the capital.
Other services that normally operate at least every 15 minutes have been reduced to hourly services.
A map published by South Western Railway showed “no service” at more than 40 stations, including Earlsfield, Chertsey, Mortlake, Queenstown Road, Hampton Court, Whitton, St Margarets, Strawberry Hill, Frimley, Tolworth, Claygate, Bagshot and Camberley.
Twickenham MP Munira Wilson said: ‘This is a kick in the teeth for commuters and our struggling hospitality industry.
“Chaos, delays and misery are part of the daily struggle of those who want to enter the capital.”
Trains did not stop at some stations such as Earlsfield due to overcrowding problems due to fewer trains.
The deputy police commissioner we met, Dame Lynne Owens, was one of many commuters affected by the rail chaos.
She tweeted: “Although there is supposedly no strike tomorrow, the @SW_Help trains to London are much smaller. My first train is an hour and a half after I need it to leave.
“I feel for our officers who work shifts – truly shocking service”
Trains on other South Western Railway services have also been reduced from many Surrey suburban towns such as Farnham, Guildford and Woking, and further afield including Chandler’s Ford and Romsey.
From Farnham there were only three direct trains scheduled for the Monday morning rush hour while there are only two direct services scheduled for Monday evening, leaving many workers with little choice than driving or working from home.
Commuters consulting National Railway surveys found that no trains were operated by SWR from stations such as Earlsfield.
South Western Railway admitted in a response to Ms Wilson that some services are facing this severe disruption until January 3.
The chaos came despite the second 48-hour strike on the rail network which ended on Saturday, with further walkouts expected over Christmas and the New Year.
A spokesperson for SWR said: “We are truly sorry that the RMT overtime ban is causing severe disruption to our customers’ travel plans throughout the Christmas and New Year period.
“Although this is not a strike, the overtime ban limits the number of trains we can operate each day and we have had to make difficult decisions to be able to provide a reliable and consistent service. throughout the period.
“We urge customers to verify their entire journey before departing and thank them for their patience and cooperation during this damaging industry action by the RMT.”
The company had had to close the Clapham Yard depot due to a lack of train switching, and services were also affected due to the lack of guards and train dispatchers.
The list of stations without SWR service includes Queenstown Road, Earlsfield, North Sheen, Mortlake, St Margarets, Whitton, Strawberry Hill, Hampton Court, Thames Ditton, Malden Manor, Tolworth, Chessington North, Chessington South, Berrylands, Hinchley Wood, Claygate, Oxshott, Cobham & Stoke D’Abernon, Chertsey, Addlestone, Frimley, Camberley and Bagshot.
The same “no SWR trains” situation affected Micheldever, Shawford, Chandler’s Ford, Bitterne, Woolston, Sholing, Netley, Hamble, Bursledon, Mottisfont & Dunbridge, Millbrook, Redbridge, Dean (WIlts), St Deny’s, Swaythling, Wanborough, as as well as Lymington Town and Lymington Pier.
Other stations would have a limited number of trains without SWR trains, but some from at least one other operator, including Ash, Boxhill & Westhumble, Dorking, Romsey, Swanwick, Warminster, Yeovil Pen Mill, Castle Cary, Bruton, Frome and Westbury
There have also been cancellations on Avanti West Coast.
GWR, which runs some commuter services to London and others to the West Country and Wales, also warned of possible disruption.
He tweeted: “From Monday 19th to Friday 23rd December a full schedule will be in effect. However, due to ongoing industry action, there may be changes and cancellations at short notice.
Network Rail said passengers should only travel ‘if absolutely necessary’ on Christmas Eve.
“Trains will be busier and finish around 3pm, with the last trains leaving much earlier and no service at all in some places,” he said.