How you’ll receive the £400 energy bill rebate from your supplier

The scheme – which was originally announced in February as a £200 payment – ​​will allow households in England, Scotland and Wales with a home electricity account to get a subsidy non-refundable of £400 between October 2022 and March 2023. It will be paid at £66 in October and November, then £67 from December to March. Here’s how you can expect to receive the money based on how you pay your energy bills:

  • Monthly direct debit users. Will see the grant paid automatically by your provider – either refunded directly to your bank account or as a direct debit reduction.
  • Standard Credit Customers. This includes those who pay by cash, card or check after receiving a monthly or quarterly bill. You will receive the payment automatically – all suppliers will pay it the first week of each month between October 2022 and March 2023. It will usually be credited to your energy account.
  • Prepayment smart meter customers. You will get the subsidy automatically as a credit applied directly to your meter the first week of each month. However, one concern is that the credit is usually paid for your electricity usage, not your gas. Bulb, for example, is making credit transferable, but we want more providers to follow suit and that’s something we’re going to push on.
  • Traditional customers of prepayment meters. Make sure your provider has your up-to-date details, as your money will be sent as six separate vouchers by SMS, email or post, which you will need to redeem by top-up as normal at a shop or post office. You’ll have three months to redeem each voucher – and if you lose them or they expire, they can only be reissued until March 31, 2023.

Funding will be given to Northern Ireland to provide similar support, but details have not yet been revealed. If you need additional help, see our Guide to struggling to pay your energy bills.

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